Guests at The Gresham in Leicester enjoy a cozy and well-equipped stay with amenities like large bath towels, free laundry, a restaurant, and a kitchenette with a fridge. The hotel's USB charger ports and great location, close to stores and restaurants, are highly appreciated. Despite minor issues such as insufficient heating and lack of storage space, guests find the rooms comfortable and the overall experience positive, leading to extended stays. The bar also receives positive feedback for its ambiance.